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Newsflash

Outsourcing Business During Global Recession 

"The economic uncertainties and the crisis in industry have had negative implications on the worldwide consulting market in 2009, and many providers' revenue growth rates were negatively impacted. However, business outsourcing services with established business relationships were often successful in growing their market share better than the market average”

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FAQ

 

How is the quality of work done by outsourced marketing/ creative/IT/ Telemarketing staff?

To most of the outsourced staff, these projects comes as new and challenging, since it is new and challenging their enthusiasm towards learning the task becomes much greater resulting in better effort and a brilliant output.  The quality always remains number one priority with every agent in the assigned project.

How can I trust outsourced staff?

We are a fully registered entity in Australia and your business relationship is with us in Australia. We are the responsible party for all the work happening in overseas. All our contractors and employees are on strict legal contracts and most of them well known to us.

Also having software that provides remote desktop monitoring you can always keep an eye on the activities your outsourced staffs are carrying out whenever you want.

Will the job get done to the standards I need?

Yes indeed! Unlike most outsourced companies our priority is always given to the quality of work rather than the quantity of work because we believe in retaining existing clients as important as finding new ones and one of the main factors to maintain a good relationship between both is to concentrate on quality; as quantity will automatically follow. Implementing incentive schemes for quality based performances is one way we at Online Staff International encourages its staff to improve on their quality.

Is their English good enough?

Yes, the staff is fluent in English. The applicants in the skill pool will have to go through an intense, high standard interview process before being selected for the appropriate project. Having to face a number written and verbal English test will make sure that we at Online Staff International always has the right person for all the projects that we take up. Over 25%of our staff have some form of education in western English speaking country.